Returns/Exchanges

RETURNS:

We hope you love your London Bridges Clothing, but we understand sometimes things just don’t work out and returns are needed. We hope to make your return process as easy as possible for you.

A completed Return Form MUST be completed before a return can be made. Please review our return policy below carefully. 

Once you have read all the details, click the banner below to begin your return process.

What type of return are you hoping to make?

 

Exchange or Store Credit:

We are happy to help you return any qualifying merchandise*, minus original shipping charges within 30 days from delivery date.

 

After 30 days we are unable to accept returns on any purchase.

 

If you DID purchase the Re:Do $1.98 free returns + exchange protection at the original time of check out, you will receive free unlimited returns for:

1.) exchanges

2.) store credit

There will be no cost to you to return the package. You’ll be able to submit a return for store credit or exchange and receive a prepaid shipping label to ship the item back.

 

If you did NOT purchase the $1.98 return + exchange protection at the original time of check out, return shipping will be the responsibility of the customer.

Purchased from a Pop-Up or a Show: 

If you purchased from us in person, you will not have an order number to begin the online return process. Please reach out to us and let us know the location / show you made your purchase so we can help you begin the return. Hello@LondonBridgesClothing.com

or call / text:801-376-8322

 

Damaged/Defective Items or Incorrect Orders:

We do our best to avoid errors, but we are still human. Please contact us immediately through the above return portal to start the return process. 

 

*All items must be returned in the original condition with tags still attached. Items must be in an unworn, unwashed, smoke, perfume, deodorant, and pet hair free condition.

 

If you still have questions:

Feel free to email us at: Hello@LondonBridgesClothing.com

Call / text 801-376-8322